Trauma does strange things to the mind. Some holds things together, then break down with the shakes after it's all over. Others are stuck in a catatonic state, their mind having run away deep inside to protect itself. Especially with severe paradox, a mage may fall into a Quiet, locked within themselves. Sometimes the thought processes focus on random and trivial things, like singed and torn clothes. What possible utility could that serve at a time like this? It doesn't have any utility, which is the point. Their consciousness can't handle the true problems at hand.
None of these responses to extreme circumstances is wrong, or bad. Moralizing places judgment here where it should not. These reactions are not because of weak willpower, or lack of strength of character. These are biological responses, hardwired into the structure of the brain. And even if it wasn't, isn't the wellbeing of the individual the highest goal? If for their survival this reaction is necessary, wouldn't that inherently be acceptable and good? Even if inconvenient, then those still with their faculties intact could be seen as responsible to shepherd those in need.
One can see the varieties of human responses in those around. Master Robertson appears to be in control, if more somber and quiet versus his previous show of palpable authority and power. His orders are gentle but still carried out, either because they make sense, or perhaps some are just used to following his guidance and follow instinctively.
As Ulrich keeps the path to the exit as cool as his limited skills allow, Geyser and others streaming life energy into the wounded, and the multitude carrying the incapacitated, the attendees of the Council meeting manage to make their way out of the Museum of Modern Art without further casualties. Most everyone drove here or took public transportation. For lack of a better immediate option, Robertson shuffles everyone into the nearby parking garage for shelter.
Rule Number 12: "A soft answer turneth away wrath. Once wrath is looking the other way, shoot it in the head."